Privacy Policy

1. Introduction

This Privacy Policy explains how FGC BLOCKCHAIN LIMITED collects, uses, stores and protects personal data when you use this website, contact us, or use services or tools made available by us.

FGC BLOCKCHAIN LIMITED is a company registered in England and Wales under company number 17305493.

In this Privacy Policy, references to “FGC BLOCKCHAIN LIMITED”, “we”, “us” or “our” mean FGC BLOCKCHAIN LIMITED.

We are committed to handling personal data responsibly, lawfully and transparently.

2. About This Website

This website provides information about the FGC Blockchain, FGC mining, goal mining and blockchain-based coin issuance.

This website does not provide exchange services, trading services, payment services, wallet custody services, custody services, investment services, financial advice, lending services, borrowing services, staking services, betting services or prediction markets.

3. Application of This Privacy Policy

This Privacy Policy applies to personal data collected through:

  • This website
  • Contact forms
  • Email or website enquiries
  • Website analytics, where used
  • Cookies and similar technologies, where used
  • The FGC Mining App, where no separate app-specific privacy notice is provided
  • Any official FGC Blockchain or FGC mining tools made available by us

If a separate privacy notice is provided for the FGC Mining App or any specific tool, that separate privacy notice may apply in addition to, or instead of, this Privacy Policy.

4. Personal Data We May Collect

We may collect personal data when you use this website, submit a contact form, send us a message, download or use the FGC Mining App, request information, or otherwise communicate with us.

This may include:

  • Your name
  • Your email address
  • Your telephone number
  • Your company name, where relevant
  • Your role or job title, where relevant
  • Your message or enquiry details
  • Technical information such as IP address, browser type, device type, operating system and pages visited
  • Website usage data
  • Cookie and analytics information, where applicable
  • App usage data, where applicable
  • Device information linked to use of the FGC Mining App
  • Information connected to account access, where the App or any tool requires registration or login
  • Blockchain address information, where voluntarily provided or required for a feature
  • Mining-related activity information, where relevant to App or website functionality

We do not ask users to provide private keys, recovery phrases or wallet passwords. You should never send private keys, recovery phrases or wallet passwords through this website, the FGC Mining App, a contact form or any communication channel.

5. How We Use Personal Data

We may use personal data for the following purposes:

  • To respond to enquiries
  • To provide website information
  • To operate, maintain and improve this website
  • To operate, maintain and improve the FGC Mining App, where applicable
  • To provide access to App features or mining-related tools, where applicable
  • To manage account access, where registration or login is required
  • To monitor website and App performance
  • To maintain website, App and system security
  • To investigate technical issues, misuse or security risks
  • To keep appropriate business and operational records
  • To comply with legal, accounting or administrative obligations
  • To protect our rights, website, App, software, intellectual property and business interests

We will only use personal data where we have a lawful basis to do so.

6. Lawful Basis for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

  • Consent, where you have clearly agreed to a specific use of your personal data
  • Contract, where processing is necessary to take steps before entering into a contract or to perform a contract with you
  • Legal obligation, where we need to process personal data to comply with the law
  • Legitimate interests, where processing is necessary for our business interests and does not override your rights and freedoms

Our legitimate interests may include responding to enquiries, operating this website, operating the FGC Mining App, improving our services, maintaining security, protecting our intellectual property, preventing misuse and keeping appropriate business records.

7. Contact Forms and Enquiries

If you submit a contact form or send us an enquiry, we will use the information you provide to review your message and respond to you.

We may keep a record of the enquiry and our response for business administration, future communication, record-keeping and legal purposes.

Submitting an enquiry does not create a client relationship, user-service relationship, licence agreement, partnership, confidentiality agreement or other formal relationship unless separately agreed in writing.

8. FGC Mining App Data

If you use the FGC Mining App, we may collect and process data required to operate, maintain, secure and improve the App.

This may include device information, technical logs, App usage data, account access information, feature usage data, crash reports, security information and mining-related activity information.

The FGC Mining App does not require users to provide private keys or recovery phrases. FGC BLOCKCHAIN LIMITED does not use the App to store private keys, store recovery phrases, control user wallets or recover lost wallets.

If the App connects to, displays or interacts with blockchain-related information, some information may be visible on public blockchain records. Public blockchain records may be permanent, transparent and difficult or impossible to delete.

9. Cookies and Website Analytics

This website may use cookies or similar technologies to help the website function, improve user experience, monitor performance, understand website traffic and support website security.

Some cookies may be necessary for the website to work. Others, such as analytics cookies, may require your consent depending on how they are used.

Further details are set out in our Cookie Policy.

10. Who We May Share Personal Data With

We may share personal data with trusted third parties where necessary for the operation of our website, App, business or services.

This may include:

  • Website hosting providers
  • App hosting or technical service providers
  • Email and communication providers
  • Website developers or technical support providers
  • App developers or technical support providers
  • Analytics providers
  • Security and maintenance providers
  • Professional advisers, such as accountants, lawyers or consultants
  • App stores or device platform providers, where relevant
  • Regulators, public authorities or other parties where required by law
  • Business or technical service providers where relevant to your enquiry or use of the website or App

We do not sell personal data.

11. International Transfers

Some service providers we use may process personal data outside the United Kingdom.

Where this happens, we will take appropriate steps to ensure that personal data is protected in accordance with applicable data protection law. This may include using appropriate contractual protections or working with providers that have recognised safeguards in place.

12. How Long We Keep Personal Data

We will only keep personal data for as long as necessary for the purpose for which it was collected.

The retention period may depend on the nature of the data, the reason it was collected, whether there is ongoing use of the website or App, and whether we need to keep records for legal, accounting, technical, operational or business purposes.

Enquiry records may be kept for a reasonable period so that we can manage communications, respond to follow-up questions, maintain business records and protect our legal position.

Technical logs, security logs, App records and website analytics may be kept for a reasonable period to maintain security, investigate issues, improve performance and support operation of the website or App.

When personal data is no longer needed, we will delete it, anonymise it or securely store it where continued retention is required.

13. How We Protect Personal Data

We take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

This may include website security measures, App security measures, access controls, secure systems, trusted service providers and internal procedures.

However, no website, App, email system or online communication method can be guaranteed to be completely secure. You should take care when sending information online or using any digital service.

14. Your Rights

Under UK data protection law, you may have rights in relation to your personal data, including:

  • The right to be informed about how your personal data is used
  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict how your personal data is used
  • The right to object to certain uses of your personal data
  • The right to data portability, where applicable
  • The right to withdraw consent, where consent is the lawful basis for processing

These rights may be subject to legal limitations and may not apply in every situation.

To exercise your rights, please contact us through the contact form on this website.

15. Marketing Communications

We will only send marketing communications where we are allowed to do so under applicable law.

If you receive marketing communications from us, you may unsubscribe or ask us to stop contacting you at any time.

We will not sell your details to third parties for marketing purposes.

16. Children

This website and the FGC Mining App are not intended for children.

We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can review and delete it where appropriate.

17. Third-Party Websites and Services

This website or the FGC Mining App may contain links to third-party websites, app stores, platforms, wallets, tools or external services.

We are not responsible for the privacy practices, content, security or operation of third-party websites or services. You should read the privacy policy of any external website, app store, wallet, platform or service before using it or submitting personal data to it.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this website. The updated version will apply from the date it is published.

If we make significant changes affecting the FGC Mining App, we may also provide notice through the App or app store information where appropriate.

19. Complaints

If you have any concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

20. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us through this website.